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Complaints & Corrections

Getting it right matters to us. If we've published something inaccurate, or a website report looks wrong, tell us – here's how we fix errors, handle complaints, and keep our work accountable.

Our promise: we correct genuine errors promptly and transparently. Corrections to our scores and articles can't be bought – we fix what's wrong because accuracy is the point, not because of who is asking.

Our Commitment to Accuracy

TechJox aims to be accurate, fair and up to date. Our articles are checked before publication, and our website scores follow a documented methodology. Even so, mistakes happen and data changes. When they do, we want to hear about it and put it right quickly.

What Counts as a Correction

We'll review any of the following:

  • Incorrect information in an article, such as names, dates, or facts.
  • Website ratings or reports that don't seem accurate.
  • Links that are broken or lead to the wrong page.
  • Content about a person, company, or product that seems misleading or unfair.

We distinguish a correction (a factual error we fix) from a clarification (adding context without an error), and from a re-scan request (asking us to re-evaluate a website with fresh data).

How We Handle Your Request

  1. You submit details. Use the form, with the page or domain and what you believe is wrong, plus any evidence.
  2. We acknowledge. You'll get confirmation that we've received it, usually within two business days.
  3. We investigate. Our team checks the claim against our sources and, for scores, re-runs the analysis.
  4. We act & respond. If you're right, we fix it and tell you what we changed. If not, we'll explain why.
Type Typical response
Acknowledgement Within 2 business days
Clear factual error Corrected as soon as verified, often same day
Website re-scan Reviewed within 5 business days
Complex or disputed cases Investigated; updates as we progress

How We Label Corrections

Transparency is part of trust. When we correct a published article in a way that changes its meaning, we add a dated note explaining what changed. We don't quietly rewrite the record. For website reports, an updated score simply reflects the latest data; you can request a re-scan at any time.

Scores can't be bought or removed for a fee. We'll correct an inaccurate score the moment the data supports it – but we won't remove an accurate warning because a business asks us to.

Complaints About Conduct

If your concern is about how we behaved – bias, unfair treatment, a breach of our editorial standards, or how your data was handled – you can raise a formal complaint. Email [email protected] with the details. We'll acknowledge it, investigate impartially, and give you a written outcome. If you're not satisfied, you can ask for it to be escalated to a senior editor.

Right of Reply

If we report on an individual or organisation and the piece is critical, we aim to offer a fair opportunity to respond before or shortly after publication. If you were the subject of a story and want to add your side, contact [email protected].

Request a Correction

Tell us what's wrong and we'll investigate. The more specific you are, the faster we can act.